Política de envio

SHIPPING & DELIVERY
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FULFILLMENT BLUEPRINT

Total Delivery Time = Tailoring & Quality Check + Shipping Transit Time

Once your order is successfully captured, a confirmation email will immediately grace your inbox. As your carefully crafted package departs our studio, an automated notification containing active tracking information will follow.

Note for our patrons: Certain orders may require brief verification from our concierge team regarding address precision or payment security. Kindly monitor your inbox post-purchase to ensure a seamless creation and delivery process.

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01 / ORDER PROCESSING TIMELINE

Regular Items
• Tailoring & Inspection: 1–7 business days
• Atelier Notes: May be extended slightly during high-demand boutique seasons.
• Daily Cut-off: 11:00 PM (AKST, US)

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02 / GLOBAL SHIPPING RATES & DELIVERY

✦ Major Destinations (US, UK, CA, AU, Europe, etc.)
• Standard Shipping: $12.90 USD | 7–15 business days
(★ COMPLIMENTARY on all orders ≥ $119.00)
• Express Shipping: $25.90 USD | 5–10 business days

✦ Regional Standard Shipping
• South America: $19.99 USD | 10–15 business days
• Africa: $29.99 USD | 10–15 business days
• Brazil & Puerto Rico: $50.00 USD | 10–15 business days
• Rest of World: $35.00 USD | 10–15 business days (excl. remote areas)

*Excludes remote territories and isolated oceanic islands.

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CONCIERGE RELATIONS

• Email: support@elirelle.com

• Atelier Hours: Monday–Friday, 9:00 AM–6:00 PM ((GMT+8)