Product Details
Product Description:
We've reimagined this one-shoulder chiffon evening gown, transforming it into an off-the-shoulder twisted chiffon maxi dress adorned with three-dimensional hand-folded flowers at the shoulder and a sparkling rhinestone belt. Elegant and romantic, it pays homage to the exquisite craftsmanship of haute couture, showcasing the captivating allure of the runway and luxurious banquets. Classic, feminine, and flowing, it exudes a noble and elegant temperament.
Product Highlights:
- This off-the-shoulder twisted chiffon evening gown, adorned with three-dimensional shoulder flowers and a crystal belt, is ideal for mothers-in-law, wedding receptions, outdoor lawn ceremonies, and upscale cocktail parties. It showcases romantic femininity and noble elegance under soft studio lighting and natural outdoor light.
- This gown is crafted from high-quality, lightweight pleated chiffon fabric and is available in a variety of colors including sage green, navy blue, dusty rose, and sky blue. The unique three-dimensional layered folded flowers at the shoulder are paired with a rhinestone-encrusted belt. The bodice features a cross-over, twisted pleat design with an asymmetrical off-the-shoulder cut, while the skirt is a high-waisted, pleated, floor-length chiffon gown. Under stage and banquet lighting, the soft, vertical drape of the chiffon fabric and the layered texture of the three-dimensional flowers perfectly showcase the allure of this luxurious gown. The high-quality chiffon fabric has excellent drape, is lightweight and breathable, and is suitable for wedding guests, hotel banquets, sunset lawn photography, high-end portrait photography, and formal dinners. The twisted pleats at the chest are secured with stitching to prevent slippage; the three-dimensional flowers on the shoulders are also meticulously sewn to ensure a secure fit. Key craftsmanship details include the cross-over pleats at the chest, the high waist, the secured three-dimensional flowers, the voluminous, flowing skirt, and the clean lines of the hem. The swaying skirt optimizes the body's vertical proportions, making it perfect for fashion show photography, portrait photography in luxurious European venues, and various high-end day and night formal social events.
- The asymmetrical off-the-shoulder neckline naturally showcases the shoulder and collarbone lines, highlighting a slender and delicate upper body curve; a short, draped sleeve on one side flatters the arm lines, avoiding a bulky look. Large, three-dimensional, layered floral embellishments on the shoulder enhance visual depth, injecting a romantic and ethereal feel, breaking the monotony of a solid-color long dress. A rhinestone belt precisely locks in the high waistline, creating a perfect hourglass figure without feeling restrictive; the flowing chiffon skirt elongates the legs, improving overall vertical proportions. The chiffon fabric creates soft, flowing light and shadow; four classic colors paired with a simple gray textured background create a sophisticated runway feel, interpreting the elegant, graceful, and atmospheric charm of mature women at weddings and grand ceremonies. The lightweight chiffon fabric is breathable and comfortable, suitable for extended wear during outdoor activities and indoor banquets. The asymmetrical off-the-shoulder cut, the twisted design at the chest, the shimmering waist embellishment, and the three-dimensional floral accessories perfectly balance the practicality of a formal evening gown with the dreamy, flowing beauty of chiffon.
- Styling Suggestions: Pair with long crystal earrings, delicate silver jewelry, and a hard-shell clutch for a runway look and luxurious portrait photography; or with matching satin stilettos or nude pointed-toe heels for formal occasions such as wedding ceremonies, lawn weddings, and banquets. This timeless off-the-shoulder pleated chiffon evening gown, adorned with exquisite floral details on the shoulders, exudes understated luxury and is perfectly suited for wedding ceremonies and high-end day and night formal social events, making it an essential piece in any formal wardrobe.
Product Details:
- Fabric:Chiffon
- Closure: Concealed back zipper
Please Note:
- Minor color differences may exist due to batch differences.
- Accessories shown by the model in the picture are not included.
- Due to the delicate construction of concealed zippers on formal gowns, we recommend ensuring the dress fits properly before zipping. Please zip the dress slowly and avoid forcing the zipper if the dress feels tight. Damage caused by excessive force or incorrect sizing is not considered a manufacturing defect.
Shipping Policy
Shipping & Delivery
Your bespoke pieces, delivered with absolute care.
Fulfillment Blueprint
Total Delivery Time = Tailoring & Quality Check + Shipping Transit Time
Once your order is successfully captured, a confirmation email will immediately grace your inbox. As your carefully crafted package departs our studio, an automated notification containing active tracking information will follow.
Note for our patrons: Certain orders may require brief verification from our concierge team regarding address precision or payment security. Kindly monitor your inbox post-purchase to ensure a seamless creation and delivery process.
Order Processing Timeline
| Item Type | Tailoring & Inspection | Atelier Notes | Daily Cut-off |
|---|---|---|---|
| Regular Items | 1–7 business days | May be extended slightly during high-demand boutique seasons. | 11:00 PM (AKST, US) |
Global Shipping Rates & Delivery
| Method | Destinations | Fees | Transit Estimate |
|---|---|---|---|
| Standard Shipping | US, UK, CA, AU, Europe, etc. | $12.90 USD (COMPLIMENTARY ≥ $119.00) | 10–15 business days |
| Express Shipping | US, UK, CA, AU, Europe, etc. | $25.90 USD | 6–10 business days |
| Standard Shipping | Brazil | $50.00 USD | 10–15 business days |
| Standard Shipping | South America | $19.99 USD | 10–15 business days |
| Standard Shipping | Africa | $29.99 USD | 10–15 business days |
| Standard Shipping | Puerto Rico | $50.00 USD | 10–15 business days |
| Standard Shipping | Rest of World (excl. remote areas) | $35.00 USD | 10–15 business days |
*Excludes remote territories and isolated oceanic islands.
Fulfillment Requirements
Universal Address Paradigm:
Tracking Synchronization:
- Standard Deliveries: Tracking manifest updates online within 7 days of dispatch.
- Express Deliveries: Real-time tracking links activate fully within 48 hours.
Essential Notices
- Limitations of Liability: Elirelle disclaims financial or legal custody for arrival delays stemming from incomplete addresses provided during check-out, unyielding customs delays, or sovereign force majeure acts (including severe climate variations or carrier strikes).
- Transit Disruption: Should your outer packaging arrived heavily compromised or structurally torn by the courier, please refuse to sign or accept the delivery and signal our concierge immediately.
- Claim Protocols: Any loss, theft, or damage assertions must be filed within 60 days of the documented milestone delivery date. Legitimate queries will be verified and resolved decisively within 180 days.
Concierge Relations
Atelier Hours
Monday–Friday, 9:00 AM–6:00 PM ((GMT+8)
Return Policy
Return & Refund Policy
At Elirelle, we are dedicated to providing the highest level of service to our valued customers. We take pride in the quality of our handcrafted garments and want you to be completely satisfied with your purchase. If you find any quality issues with your order upon arrival, please contact our Customer Service team immediately.
Important Note: You must contact us at support@elirelle.com to initiate a return or exchange request. Any items returned to us without prior contact and approval will not be processed for a refund or exchange.
1. Cancellation Policy
Our dresses are Made-to-Order. As soon as payment is confirmed, the tailoring process begins. This means that labor and material costs are incurred immediately. To request a cancellation, please email us within the specified timeframes:
- Within 24 hours of order confirmation: You are eligible for a Full Refund (including shipping).
- Within 24–72 hours of order confirmation: You are eligible for a 70% Product Price Refund and a 100% Shipping Cost Refund.
- After 72 hours of order confirmation: You are eligible for a 50% Product Price Refund and a 100% Shipping Cost Refund, as production is already underway.
- Once shipped: Orders cannot be cancelled. (You may initiate a return upon receipt, if the item is eligible).
If you need to change any order information (e.g., size or color), please reply to your order confirmation email within 24 hours of payment. Requests for changes after production has started will be addressed through direct communication and may incur additional costs.
2. Return Policy
① For Standard Size Orders
If the item you received is damaged, defective, or wrongfully shipped, please provide clear photo or video proof. We will happily offer a replacement or a full refund, including shipping and rush fees (if applicable).
If you wish to return a standard-size item because you are unsatisfied or have changed your mind, please contact us within 14 calendar days of delivery. In this case, original shipping and rush fees are non-refundable. Additionally, the return shipping costs (including any applicable customs duties and VAT) will be the responsibility of the customer.
② For Custom Fit & Custom Color Orders
Customized dresses are made exclusively for you according to your unique measurements and specifications. Therefore, we are unable to accept returns for custom fit, custom color, or custom style dresses for any reason other than a mistake made by Elirelle. If you receive a customized item that is damaged, defective, or mis-shipped, please email us with clear proof. We will promptly review your request and follow up with a resolution, which may include a refund or a hassle-free replacement.
3. Return Conditions
All return requests must be issued within 14 days of the item's arrival to you. The 14-day period includes weekends. Returns will not be accepted after this 14-day window.
The following items are strictly not returnable:
- Custom Fit Dresses
- Custom Color Dresses
- Custom Style Dresses
- Final Sale Items
Condition Requirement:
To be eligible for a return, the item must be unwashed, unworn, unaltered, undamaged, clean, and in its original condition. The original tags, labels (including leather labels, if any), and packaging (protective filling) must still be attached and intact. Returns will not be accepted for any items with obvious signs of wear, alterations, missing tags, or a removed anti-shoplifting device. Elirelle reserves the right to refuse unauthorized returns.
4. How to Initiate a Return
- Submit a return request via email to support@elirelle.com within 14 days of receiving your order.
- Include clear photos or video evidence showcasing the issue (e.g., quality issues, shipping damage, size/style/color errors).
- Once your request is approved, our Customer Service team will verify your case and provide you with a unique, accurate Return Address and detailed shipping instructions. Please do not send your package back to the address on our website or on the package, which is not our return address.
- Ship the item back in its original condition and packaging. You must send us the Tracking Number of your return package, as we cannot arrange a refund without this information.
- You are responsible for paying the shipping and tax fees for returning the package from your address to us.
5. Refund & Exchange Policy
Refund Processing:
After we have received and inspected your returned item, the refund will be processed within 7 business days. A full refund, including original shipping and rush fees, will be provided for confirmed damaged, defective, or wrongful shipping cases. The refund will be credited back to your original payment method. Depending on your financial institution, it may take 1-7 business days for the funds to appear in your account.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Exchange Policy:
We only replace items if they are defective, damaged, or mis-shipped by Elirelle. For exchange requests, please email us at support@elirelle.com.
6. Note on Handcraftsmanship
As Elirelle dresses are hand-sewn and custom-tailored, please note that the finished garment may vary by approximately one (1) inch in either direction from your specified measurements. We kindly ask for your understanding that this slight difference is a natural result of the manual measurement and sewing process.
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