Product Details
Product Description:
We have reimagined this pink draped neck satin mermaid train gown, a pink wrinkle-resistant satin draped neck sleeveless belted fitted mermaid train evening gown, a matte warm pink wood grain panel luxury hotel banquet hall wedding bridesmaid and mother formal dress, retro charm pays homage to the European Mediterranean style of the 1970s.
Product Highlights:
- This pink satin evening gown features a draped, sleeveless boat neckline, a cinched waist, a fitted mermaid skirt, and a floor-length train. Paired with soft matte pink wood-grain wainscoting, it's an ideal choice for formal occasions such as luxury hotel banquets and weddings. Under the warm pink carved wood-grain wainscoting of a 1970s European Mediterranean-style banquet hall, the chandelier and ambient lighting recreate a soft, lustrous, and sophisticated feminine formality.
- Crafted from wedding and bridesmaid dress-grade satin fabric, the soft matte pink color combined with the natural sheen of satin, under the hotel's wood-grain wainscoting and ambient lighting, accentuates the delicate draped neckline details and the flowing mermaid skirt, showcasing the silky, pearlescent texture of the stretch satin fibers. The stretch satin's excellent elasticity and wrinkle resistance make it suitable for formal occasions throughout the year. The boat neckline features a fully rounded overlock stitch, the waist's full-circle pleats utilize a heat-setting process, the sleeveless armholes employ multi-layered overlock stitching, and the fishtail hem is finished with a binding technique to prevent deformation of the neckline lining, sagging of the waist pleats, and wear on the satin.
- The soft, drooping neckline elongates the neck and collarbone, optimizing the visual appearance of the face. The full-circle waist pleats break the monotony of the large area of solid gray-pink satin fabric. The integrated waist pleat structure gently cradles the abdomen without creating a feeling of pressure, naturally enhancing the overall visual proportions of the upper body. The fitted fishtail hem conforms to the curves of the hips before cascading naturally to the ground, cleverly concealing any imperfections in the lower body, such as tummy fat, wide hips, thick thighs, or irregular calf lines. The medium-density stretch satin flows smoothly with every step, outlining a graceful feminine silhouette against the warm-toned wooden walls. This perfectly embodies the composed, gentle, and luxurious气质 (qi zhi - inherent quality/temperament) of a sophisticated woman in the warm-toned wooden interiors of a 1970s European hotel. The moderate thickness of the satin provides a comfortable, skin-friendly experience suitable for all seasons. The matte gray-pink stretch satin fabric, paired with a draped neckline, sleeveless design, cinched waist, and a fitted mermaid train, balances the warm and sweet atmosphere of the wedding ceremony with the understated elegance of the gray-pink satin material.
- Styling Suggestions: Pair with delicate teardrop-shaped crystal earrings, a slim rectangular metal clutch, and nude pointed-toe stilettos for warm-light portrait photography under the warm pink wooden chandelier in a banquet hall, or for year-round gray-pink wedding dress brand launches and presentations. Alternatively, pair with small, simple silver stud earrings, a mini silver chain clutch, and beige matte chunky-heeled sandals for a look suitable for the pale pink floral patterns in a hotel lobby, creating an atmosphere for a spring wedding reception afternoon tea, or for lightly formal conversations among female wedding planners in the hotel's commercial spaces. This gown complements the soft, feminine aesthetics of a European-style wooden banquet hall and the understated formality of a modern pale pink satin gown, creating a luminous mermaid silhouette suitable for all seasons, exuding understated femininity and showcasing the sophistication of a luxurious wedding.
Product Details：
- Fabric:Satin
- Closure: Concealed rear zipper
Please Note:
- Minor color differences may exist due to batch differences.
- Accessories shown by the model in the picture are not included.
- Due to the delicate construction of concealed zippers on formal gowns, we recommend ensuring the dress fits properly before zipping. Please zip the dress slowly and avoid forcing the zipper if the dress feels tight. Damage caused by excessive force or incorrect sizing is not considered a manufacturing defect.
Shipping Policy
Shipping & Delivery
Your bespoke pieces, delivered with absolute care.
Fulfillment Blueprint
Total Delivery Time = Tailoring & Quality Check+Shipping Transit Time
Once your order is successfully captured, a confirmation email will immediately grace your inbox. As your carefully crafted package departs our studio, an automated notification containing active tracking information will follow.
Note for our patrons: Certain orders may require brief verification from our concierge team regarding address precision or payment security. Kindly monitor your inbox post-purchase to ensure a seamless creation and delivery process.
Order Processing Timeline
| Item Type | Tailoring & Inspection | Atelier Notes | Daily Cut-off |
|---|---|---|---|
| Regular Items | 1–7 business days | May be extended slightly during high-demand boutique seasons. | 11:00 PM (AKST, US) |
Global Shipping Rates & Delivery
| Method | Destinations | Fees | Transit Estimate |
|---|---|---|---|
| Standard Shipping | US, UK, CA, AU, Europe, etc. | $12.90 USD (COMPLIMENTARY ≥ $119.00) | 7–15 business days |
| Express Shipping | US, UK, CA, AU, Europe, etc. | $25.90 USD | 6–10 business days |
| Standard Shipping | Brazil | $50.00 USD | 10–15 business days |
| Standard Shipping | South America | $19.99 USD | 10–15 business days |
| Standard Shipping | Africa | $29.99 USD | 10–15 business days |
| Standard Shipping | Puerto Rico | $50.00 USD | 10–15 business days |
| Standard Shipping | Rest of World (excl. remote areas) | $35.00 USD | 10–15 business days |
*Excludes remote territories and isolated oceanic islands.
Fulfillment Requirements
Universal Address Paradigm:
Tracking Synchronization:
- Standard Deliveries: Tracking manifest updates online within 7 days of dispatch.
- Express Deliveries: Real-time tracking links activate fully within 48 hours.
Essential Notices
- Limitations of Liability: Elirelle disclaims financial or legal custody for arrival delays stemming from incomplete addresses provided during check-out, unyielding customs delays, or sovereign force majeure acts (including severe climate variations or carrier strikes).
- Transit Disruption: Should your outer packaging arrived heavily compromised or structurally torn by the courier, please refuse to sign or accept the delivery and signal our concierge immediately.
- Claim Protocols: Any loss, theft, or damage assertions must be filed within 60 days of the documented milestone delivery date. Legitimate queries will be verified and resolved decisively within 180 days.
Concierge Relations
Atelier Hours
Monday–Friday, 9:00 AM–6:00 PM ((GMT+8)
Return Policy
Return & Refund Policy
At Elirelle, we are dedicated to providing the highest level of service to our valued customers. We take pride in the quality of our handcrafted garments and want you to be completely satisfied with your purchase. If you find any quality issues with your order upon arrival, please contact our Customer Service team immediately.
Important Note: You must contact us at support@elirelle.com to initiate a return or exchange request. Any items returned to us without prior contact and approval will not be processed for a refund or exchange.
1. Cancellation Policy
Our dresses are Made-to-Order. As soon as payment is confirmed, the tailoring process begins. This means that labor and material costs are incurred immediately. To request a cancellation, please email us within the specified timeframes:
- Within 24 hours of order confirmation: You are eligible for a Full Refund (including shipping).
- Within 24–72 hours of order confirmation: You are eligible for a 70% Product Price Refund and a 100% Shipping Cost Refund.
- After 72 hours of order confirmation: You are eligible for a 50% Product Price Refund and a 100% Shipping Cost Refund, as production is already underway.
- Once shipped: Orders cannot be cancelled. (You may initiate a return upon receipt, if the item is eligible).
If you need to change any order information (e.g., size or color), please reply to your order confirmation email within 24 hours of payment. Requests for changes after production has started will be addressed through direct communication and may incur additional costs.
2. Return Policy
① For Standard Size Orders
If the item you received is damaged, defective, or wrongfully shipped, please provide clear photo or video proof. We will happily offer a replacement or a full refund, including shipping and rush fees (if applicable).
If you wish to return a standard-size item because you are unsatisfied or have changed your mind, please contact us within 14 calendar days of delivery. In this case, original shipping and rush fees are non-refundable. Additionally, the return shipping costs (including any applicable customs duties and VAT) will be the responsibility of the customer.
② For Custom Fit & Custom Color Orders
Customized dresses are made exclusively for you according to your unique measurements and specifications. Therefore, we are unable to accept returns for custom fit, custom color, or custom style dresses for any reason other than a mistake made by Elirelle. If you receive a customized item that is damaged, defective, or mis-shipped, please email us with clear proof. We will promptly review your request and follow up with a resolution, which may include a refund or a hassle-free replacement.
3. Return Conditions
All return requests must be issued within 14 days of the item's arrival to you. The 14-day period includes weekends. Returns will not be accepted after this 14-day window.
The following items are strictly not returnable:
- Custom Fit Dresses
- Custom Color Dresses
- Custom Style Dresses
- Final Sale Items
Condition Requirement:
To be eligible for a return, the item must be unwashed, unworn, unaltered, undamaged, clean, and in its original condition. The original tags, labels (including leather labels, if any), and packaging (protective filling) must still be attached and intact. Returns will not be accepted for any items with obvious signs of wear, alterations, missing tags, or a removed anti-shoplifting device. Elirelle reserves the right to refuse unauthorized returns.
4. How to Initiate a Return
- Submit a return request via email to support@elirelle.com within 14 days of receiving your order.
- Include clear photos or video evidence showcasing the issue (e.g., quality issues, shipping damage, size/style/color errors).
- Once your request is approved, our Customer Service team will verify your case and provide you with a unique, accurate Return Address and detailed shipping instructions. Please do not send your package back to the address on our website or on the package, which is not our return address.
- Ship the item back in its original condition and packaging. You must send us the Tracking Number of your return package, as we cannot arrange a refund without this information.
- You are responsible for paying the shipping and tax fees for returning the package from your address to us.
5. Refund & Exchange Policy
Refund Processing:
After we have received and inspected your returned item, the refund will be processed within 7 business days. A full refund, including original shipping and rush fees, will be provided for confirmed damaged, defective, or wrongful shipping cases. The refund will be credited back to your original payment method. Depending on your financial institution, it may take 1-7 business days for the funds to appear in your account.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Exchange Policy:
We only replace items if they are defective, damaged, or mis-shipped by Elirelle. For exchange requests, please email us at support@elirelle.com.
6. Note on Handcraftsmanship
As Elirelle dresses are hand-sewn and custom-tailored, please note that the finished garment may vary by approximately one (1) inch in either direction from your specified measurements. We kindly ask for your understanding that this slight difference is a natural result of the manual measurement and sewing process.
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