Product Details
Product Description:
We've reimagined this gown as a black, draped, high-neck, long-sleeved, draped-waist chiffon mermaid-style formal gown with ruffles—paying homage to the elegance of modern minimalist haute couture. Lightweight and flowing, with smooth lines, it exudes fashionable charm. This elegant long gown is crafted from a premium, smooth stretch knit fabric, paired with lightweight, flowing ruffled chiffon, featuring a draped high neck, fitted long sleeves, a twisted wrap waist, and a tiered, softly ruffled mermaid skirt. It blends sophisticated modern glamour with timeless black bow tie elegance, making it ideal for wedding guests, grand banquets, cocktail parties, red carpet events, and upscale dinners.
Product Highlights:
- This black, draped, high-neck chiffon mermaid gown embodies sophisticated modern haute couture charm. The bodice and sleeves are crafted from a smooth, thick stretch knit fabric, while the skirt is covered in a light and flowing ruffled chiffon, lined with a soft, opaque lining. Signature design details include a delicate draped turtleneck, elegantly fitted long sleeves, a knotted waist, a naturally defined waistline, and a gracefully flowing, tiered ruffled mermaid skirt that trails to the floor. The deep black tone, paired with the voluminous, layered chiffon details, creates an understated yet timeless sense of luxury, perfect for grand banquets, wedding receptions, upscale cocktail parties, modern interior design photoshoots, and elegant formal dinners.
- The perfect combination of premium smooth knit fabric and flowing chiffon offers both elegant femininity and all-night comfort. The draped turtleneck elegantly accentuates the neck and shoulders, showcasing a dignified and understated charm; the fitted long sleeves provide elegant arm coverage and are made of a soft, smooth texture. The pleated waist accentuates the figure, while the flowing, ruffled chiffon fishtail skirt allows for freedom of movement and comfort when sitting. The smooth knit fabric presents a rich matte texture under indoor and outdoor lighting; the lightweight, high-quality chiffon moves with the body, and the deep black tone adds a touch of mature, elegant femininity to the entire gown.
- An elegant draped neckline chiffon fishtail gown, perfectly suited for various high-end occasions. Crafted from luxurious stretch knit fabric, this gown is adorned with flowing, layered ruffled chiffon, featuring a draped high neck, fitted long sleeves, a knotted waist, and a flowing fishtail skirt. It is perfect for wedding guests, grand banquets, and classic red carpet events. Pair it with drop earrings and a metal beaded hard-shell clutch for a timeless, modern haute couture look. This gown combines the draping technique of premium knit fabric, exquisite layered chiffon ruffles, and a tailored design suitable for red carpet occasions.
Product Details：
- Fabric: Blended fabrics, chiffon
- Closure:Concealed rear zipper
Please Note:
- Minor color differences may exist due to batch differences.
- Accessories shown by the model in the picture are not included.
- Due to the delicate construction of concealed zippers on formal gowns, we recommend ensuring the dress fits properly before zipping. Please zip the dress slowly and avoid forcing the zipper if the dress feels tight. Damage caused by excessive force or incorrect sizing is not considered a manufacturing defect.
Shipping Policy
Shipping & Delivery
Your bespoke pieces, delivered with absolute care.
Fulfillment Blueprint
Total Delivery Time = Tailoring & Quality Check + Shipping Transit Time
Once your order is successfully captured, a confirmation email will immediately grace your inbox. As your carefully crafted package departs our studio, an automated notification containing active tracking information will follow.
Note for our patrons: Certain orders may require brief verification from our concierge team regarding address precision or payment security. Kindly monitor your inbox post-purchase to ensure a seamless creation and delivery process.
Order Processing Timeline
| Item Type | Tailoring & Inspection | Atelier Notes | Daily Cut-off |
|---|---|---|---|
| Regular Items | 1–7 business days | May be extended slightly during high-demand boutique seasons. | 11:00 PM (AKST, US) |
Global Shipping Rates & Delivery
| Method | Destinations | Fees | Transit Estimate |
|---|---|---|---|
| Standard Shipping | US, UK, CA, AU, Europe, etc. | $12.90 USD (COMPLIMENTARY ≥ $119.00) | 7–15 business days |
| Express Shipping | US, UK, CA, AU, Europe, etc. | $25.90 USD | 6–10 business days |
| Standard Shipping | Brazil | $50.00 USD | 10–15 business days |
| Standard Shipping | South America | $19.99 USD | 10–15 business days |
| Standard Shipping | Africa | $29.99 USD | 10–15 business days |
| Standard Shipping | Puerto Rico | $50.00 USD | 10–15 business days |
| Standard Shipping | Rest of World (excl. remote areas) | $35.00 USD | 10–15 business days |
*Excludes remote territories and isolated oceanic islands.
Fulfillment Requirements
Universal Address Paradigm:
Tracking Synchronization:
- Standard Deliveries: Tracking manifest updates online within 7 days of dispatch.
- Express Deliveries: Real-time tracking links activate fully within 48 hours.
Essential Notices
- Limitations of Liability: Elirelle disclaims financial or legal custody for arrival delays stemming from incomplete addresses provided during check-out, unyielding customs delays, or sovereign force majeure acts (including severe climate variations or carrier strikes).
- Transit Disruption: Should your outer packaging arrived heavily compromised or structurally torn by the courier, please refuse to sign or accept the delivery and signal our concierge immediately.
- Claim Protocols: Any loss, theft, or damage assertions must be filed within 60 days of the documented milestone delivery date. Legitimate queries will be verified and resolved decisively within 180 days.
Concierge Relations
Atelier Hours
Monday–Friday, 9:00 AM–6:00 PM ((GMT+8)
Return Policy
Return & Refund Policy
At Elirelle, we are dedicated to providing the highest level of service to our valued customers. We take pride in the quality of our handcrafted garments and want you to be completely satisfied with your purchase. If you find any quality issues with your order upon arrival, please contact our Customer Service team immediately.
Important Note: You must contact us at support@elirelle.com to initiate a return or exchange request. Any items returned to us without prior contact and approval will not be processed for a refund or exchange.
1. Cancellation Policy
Our dresses are Made-to-Order. As soon as payment is confirmed, the tailoring process begins. This means that labor and material costs are incurred immediately. To request a cancellation, please email us within the specified timeframes:
- Within 24 hours of order confirmation: You are eligible for a Full Refund (including shipping).
- Within 24–72 hours of order confirmation: You are eligible for a 70% Product Price Refund and a 100% Shipping Cost Refund.
- After 72 hours of order confirmation: You are eligible for a 50% Product Price Refund and a 100% Shipping Cost Refund, as production is already underway.
- Once shipped: Orders cannot be cancelled. (You may initiate a return upon receipt, if the item is eligible).
If you need to change any order information (e.g., size or color), please reply to your order confirmation email within 24 hours of payment. Requests for changes after production has started will be addressed through direct communication and may incur additional costs.
2. Return Policy
① For Standard Size Orders
If the item you received is damaged, defective, or wrongfully shipped, please provide clear photo or video proof. We will happily offer a replacement or a full refund, including shipping and rush fees (if applicable).
If you wish to return a standard-size item because you are unsatisfied or have changed your mind, please contact us within 14 calendar days of delivery. In this case, original shipping and rush fees are non-refundable. Additionally, the return shipping costs (including any applicable customs duties and VAT) will be the responsibility of the customer.
② For Custom Fit & Custom Color Orders
Customized dresses are made exclusively for you according to your unique measurements and specifications. Therefore, we are unable to accept returns for custom fit, custom color, or custom style dresses for any reason other than a mistake made by Elirelle. If you receive a customized item that is damaged, defective, or mis-shipped, please email us with clear proof. We will promptly review your request and follow up with a resolution, which may include a refund or a hassle-free replacement.
3. Return Conditions
All return requests must be issued within 14 days of the item's arrival to you. The 14-day period includes weekends. Returns will not be accepted after this 14-day window.
The following items are strictly not returnable:
- Custom Fit Dresses
- Custom Color Dresses
- Custom Style Dresses
- Final Sale Items
Condition Requirement:
To be eligible for a return, the item must be unwashed, unworn, unaltered, undamaged, clean, and in its original condition. The original tags, labels (including leather labels, if any), and packaging (protective filling) must still be attached and intact. Returns will not be accepted for any items with obvious signs of wear, alterations, missing tags, or a removed anti-shoplifting device. Elirelle reserves the right to refuse unauthorized returns.
4. How to Initiate a Return
- Submit a return request via email to support@elirelle.com within 14 days of receiving your order.
- Include clear photos or video evidence showcasing the issue (e.g., quality issues, shipping damage, size/style/color errors).
- Once your request is approved, our Customer Service team will verify your case and provide you with a unique, accurate Return Address and detailed shipping instructions. Please do not send your package back to the address on our website or on the package, which is not our return address.
- Ship the item back in its original condition and packaging. You must send us the Tracking Number of your return package, as we cannot arrange a refund without this information.
- You are responsible for paying the shipping and tax fees for returning the package from your address to us.
5. Refund & Exchange Policy
Refund Processing:
After we have received and inspected your returned item, the refund will be processed within 7 business days. A full refund, including original shipping and rush fees, will be provided for confirmed damaged, defective, or wrongful shipping cases. The refund will be credited back to your original payment method. Depending on your financial institution, it may take 1-7 business days for the funds to appear in your account.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Exchange Policy:
We only replace items if they are defective, damaged, or mis-shipped by Elirelle. For exchange requests, please email us at support@elirelle.com.
6. Note on Handcraftsmanship
As Elirelle dresses are hand-sewn and custom-tailored, please note that the finished garment may vary by approximately one (1) inch in either direction from your specified measurements. We kindly ask for your understanding that this slight difference is a natural result of the manual measurement and sewing process.
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